Senior Product Manager – Location Intelligence, GeekWire Technology and Business Reporter. When NBC cut my cord and decimated a once-vibrant Seattle-based news organization in msnbc.com, I stuck with Comcast services because I didn’t want the hassle of switching providers and putting a dish on the side of my house. In the interest of full disclosure, I once enjoyed a sweet deal with Comcast. Also, you can try the “ Xfinity My Account ” app to reset the box. Learn how to restart your Xfinity X1 TV box as well as how the guide, settings and recordings will be impacted. Solved: I have been having this issue with the Xfinity Beta App for days now. Xfinity Flex can also act as an internet and smart home control center, with options like seeing your Wi-Fi passwords, turning on and off Wi-Fi access … WiBotic’s Commander software plots the power plan for fleets of robots, Seattle startup’s bright idea: High-tech crosswalk could signal a way to improve pedestrian safety, Amazon wealth reigns: Jeff Bezos, MacKenzie Scott lead list of top U.S. philanthropists for 2020, Analysis: Washington state’s response to data breach affecting 1.4M people is stunningly callous, Blue Origin shows off an on-the-ground pathfinder version of its cargo lunar lander, Warner Bros. roils game industry with patent on Nemesis gameplay mechanic by Kirkland’s Monolith, Seattle-area publisher tinyBuild acquires three more game development studios, Former Amazon board member Tom Alberg reviews the new book, ‘Working Backwards’, Amazon’s business secrets: Former insiders explain how the tech giant really works in new book, SPAC led by Seattle investor Erik Anderson inks $2.7B deal with fuel cell startup Hyzon Motors, Seattle-area startup Fabric raises $43M to help retailers keep up with online shopping boom, Russell Wilson and Spencer Rascoff back MOJO, an app to help parent coaches find fun in youth sports, Nuance acquires Seattle digital health startup Saykara to boost healthcare AI products, Advertising surge lifts Amazon’s ‘Other’ segment past subscription business, on pace to rival AWS, Microsoft’s M12 venture fund chief Nagraj Kashyap departs for SoftBank, Washington Post editor talks Bezos and Amazon, and how billionaire owner reshaped newspaper, Seattle’s Porch marks new era as public company with first Super Bowl ad touting home services tech. Turn on your TV and Flex TV Box. I’m clearly not alone, and I’m totally late to this group of consumers who are making cable companies nervous. The entire screen flickers, not just the browser. If you are getting up and running with Comcast's latest Xfinity X1 cable box, there are some settings … “For just five dollars a month, we can offer these customers an affordable, flexible, and differentiated platform.”. This device will aggregate streaming […] Have a scoop that you'd like GeekWire to cover? Still no dice. Netflix streaming features on supported devices include: Navigation On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Comcast’s new Xfinity Flex streaming platform lets its internet-only customers pay $5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix, Amazon Prime and other streaming services. Comcast is offering its internet-only customers free access to Xfinity Flex, its streaming-centric gateway to 10,000-plus movies and TV shows. And “Jeopardy” during dinner! Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … Subscribe to GeekWire's free newsletters to catch every headline. Press the Reset button until you see the lights go off on the front of the unit. Use your smartphone or tablet as a remote control. The XR16 is made for the Flex TV Box unit, so make sure you turn that on as well. I would almost pay $5 a month to relive that feeling of getting out from under a big cable TV and internet bill. I went back to the Xfinity store and swapped my box/ remote, but that did not fix it. Release the Reset … The XR16 is the only Xfinity remote that doesn't have a numeric keypad, which makes it pretty recognizable. I have unplugged both the Flex and the TV, waited and plugged back in … After two weeks of trying -- finally got my HomeKit to work again - XFinity. No matter what I do it is stuck on the screen that says "Welcome. Even with my Netflix subscription and HBO Now and Hulu, I’ve cut my combined TV and internet bill in half. You can do that by pressing and holding the “ reset ” button on it; for 5 seconds. Changing the language settings in Xfinity Connect in the Mail tab will not change the settings … As I added Apple TV and Xbox and two new smart TVs with Roku built-in, I grew less and less attached to the hardware associated with Xfinity’s service. Tips on setting up the Xfinity X1 cable box. In September Comcast made the Flex free to all Comcast Internet customers if you rented a Comcast Modem. Came back 15 minutes later and was still at the welcome screen. HBO Max is a trademark of WarnerMedia Direct, LLC. NBC Sports Gold is available on iOS and Android phones and tablets, desktop web browsers, Apple TV (Gen 4)*, Roku**, Amazon Fire TV, AndroidTV, Contour, Contour Stream Player, Xfinity X1, Xfinity Flex and Chromecast devices connected via HDMI. Had a refresh signal sent. But the Xfinity Flex isn’t going to cut it, and uncut my Comcast cord. Even the customer service rep on the other end of the phone said, “Wow, you’ve been with us a long time,” when I called to shut everything down. Let us know. Make sure your phone is on your cellular network and click the appropriate link below to get started. Xfinity For full functionality of this site it is necessary to enable JavaScript. Same here. If you want to use the XR16 remote to control audio components like soundbars and receivers, turn those on as well. Language settings in Xfinity Connect will automatically match the language settings of your Internet browser. Changing the language of Xfinity Connect will override these settings. by Kurt Schlosser on March 21, 2019 at 12:51 pmMarch 21, 2019 at 12:51 pm. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Subscribe to GeekWire's free newsletters to catch every headline, presented by First Tech Federal Credit Union, Google will open new Seattle campus this summer, just across the street from Amazon’s headquarters, No more cold shoulders in the pursuit of pals: Seattle startup Thaw helps adults connect, Zillow Group will pay $500M to acquire home touring tech company ShowingTime, Zillow Group tops Q4 estimates with $789M in revenue as housing boom drives record traffic, Biden’s latest move confirms Microsoft avoided political nightmare when it lost TikTok deal, Charge! Update on error code: after a and d bottons. Much like that service rep did on the phone as he rattled off deals to try to keep me around, Comcast today announced a new play to try to win people like me back. Live sports! It’s similar to devices such as Roku or Fire TV, but Flex also comes with more than 10,000 free online movies and TV shows, and some live streaming TV from ESPN3, Xumo, Pluto, Tubi TV, Cheddar, YouTube, and more, the company said in a news release. “Today’s Internet customers need more than speed—they want wall-to-wall WiFi coverage, simplified control of their connected home, and the best streaming experience. I finally saw a post on an xfinity forum that you need to be certain to AIM the remote DIRECTLY AT THE BOX when you are going through the pairing / setup instructions. © 2021 Warner Media LLC, All Rights Reserved. Get the most out of Xfinity from Comcast by signing in to your account. I start the app in Roku, app say "initializing" then I get a black screen that says- Sorry! Download the Xfinity app on your mobile phone to activate your internet in minutes. Now Comcast internet customers can get a free Flex even if they don’t rent a Comcast modem. This was all before streaming became such a mainstream way of consuming video content. The avalanche of service and entertainment options overwhelmed any need I had to continue paying more than $200 a month. If you have questions about your services, we're here to answer them. Comcast boosts internet speeds in 11 states, including Washington and Oregon, Amazon Sidewalk rollout shows the future of ‘forced opt-in,’ taking lessons from Xfinity Wifi, Comcast offers 60 days of free broadband for low-income families in Washington state through 2020, T-Mobile revamps TVision service with live sports and news for $40/month, unveils $50 HUB device, Jeff Bezos-backed startup Nautilus Biotechnology set to go public via SPAC at $900M valuation, Seattle’s newest billionaire says tax talk will drive business away, claims Seattle freeze is ‘garbage’, NFL passes on T-Mobile Super Bowl ad featuring Brady and Gronkowski and a bad connection, New COVID-19 prediction models forecast a potential fourth wave — and how to minimize it, Like what you're reading? Also make sure you do the long reset on the app, not the short. After reconnected, I came back to another welcome screen 10 minutes later. I've deleted Become a member, support independent journalism! After 20 years I finally flexed and got rid of Comcast. The service used to … Note: If your Voice Remote isn’t working and you get stuck on the language selection, you might need to unpair your remote from a previous TV device. That finally did the trick. It features voice control and access to music apps such as Pandora and iHeartRadio. I got a hisense tv, and xfinity. Comcast Show More Show Less If you have an Xfinity Gateway, your Flex streaming device will attempt to connect to your WiFi automatically. Or, if you’re using Xfinity WiFi, select “Sign In” and provide your street address when prompted. Of course, Xfinity Flex customers will soon be able to easily upgrade to the full Xfinity X1 cable service right from the box’s integrated guide, to gain access to hundreds of live channels — and that higher monthly bill that reminds you why you cut the cord in the first place! Services, Comcast Cable. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes. New customers to the Flex will get this more streamlined remote control. GeekWire members support independent journalism at a time when trusted storytelling and community engagement is more important than ever. And I’m pumped. Requested via xfinity account app. Commentary: After subscribing to Comcast cable television and broadband internet in some form or another for about the past 20 years, I finally cut the cord two weeks ago. Then CenturyLink came to my neighborhood with 1G fiber internet. Get instructions to unpair your Voice Remote at xfinity.com/unpair. Engadget reported Thursday that online video services overtook cable for total subscriptions in 2018 as more people switch to streaming. The remote doesn't seem to do anything with this TV. I restarted box & it started setting up. Comcast is adding a new $5 a month streaming video service. If you are in a WiFi Ready apartment(pre-installed xFi Gateway) or activating your Xfinity Voice click here to begin. I was doing a self setup of a flex streaming set top TV box and after it powers up I get stuck on the "Select Your Language" screen where the remote did not allow me to actually select my language. Join Today! Maybe I’ll look the code up from here...frustrating. The remote doesn't seem to do anything with this TV. Back in March, Comcast announced that they are launching a $5 a month streaming device. Comcast's Xfinity Flex streaming box used to be $5 a month, but now it is free. Please try again later (Error). “Xfinity Flex will deepen our relationship with a certain segment of our internet customers and provide them with real value,” Comcast executive Matt Strauss said in a statement. Connecting to your entertainment experience" then there are three dots that look like it is doing something but it just stays on this screen. I have been having an issue with only one computer for the last few months where there is really bad intermittent screen flickering, specifically under the following conditions: Streaming Xfinity/Comcast programs (Which I am told uses Adobe Flash) and with Hardware Acceleration enabled. Netflix is available on select Comcast Xfinity X1 set-top boxes, listed below. On the Xfinity Connect “Voicemail” screen and Xfinity Connect “Call History” screen, you have the ability to block up to 25 unwanted phone numbers. Change channels, browse XFINITY On Demand and TV listings. Something went wrong. Indeed, Flex is designed to potentially bring cord-cutters back into the fold: Later this year, Flex users will be able to upgrade to Xfinity TV on X1 with a few clicks of the remote. If you’re an X1 customer, you can now bring the power of X1 voice remote to your mobile device. Then I joined a family plan for YouTube TV. Our community is your official source on Reddit for help with Xfinity services. Welcome to the Xfinity community! We had the same issue. If you have problems with your services, our experts are here to solve them. Here are two ways to reset your box. Xfinity Flex review: Comcast’s “free” streaming hardware/service combo is a work in progress It’s a clever customer-retention gambit, but neither the hardware nor the service is best in class. Available to all Xfinity Internet customers across the country starting next week, the Xfinity Flex service is packaged with an Internet-connected, 4K HDR streaming TV device which comes with Comcast’s award-winning voice remote, one integrated guide for accessing popular streaming video and music choices, as well as Comcast’s home WiFi, mobile, security, and automation services. Available to all Xfinity Internet customers across the country starting next week, the Xfinity Flex service is packaged with an Internet-connected, 4K … For a better experience, please enable JavaScript in your browser before proceeding. I was doing a self setup of a flex streaming set top TV box and after it powers up I get stuck on the "Select Your Language" screen where the remote did not allow me to actually select my language. As an employee of NBC Universal, which is owned by Comcast, I got pretty-close-to-free cable TV and internet for a few years. JavaScript is disabled. Did the a d simultaneously thing got an xre-00071 then xre-000308. For Xfinity Voice customers, try restarting the modem by pressing the Reset button located on the back of the modem. The Xfinity Flex streaming box and remote is aimed at Comcast’s internet-only subscribers who want to watch video on the big screen. Select "Sign In" and use the mobile phone number or Xfinity ID associated with your Prepaid account to log in. Thanks. It’s only been two weeks! They clearly miss my $200 a month. Streaming device will attempt to Connect to your mobile phone to activate your browser... Paying more than $ 200 a month streaming video service weeks of --. Receivers, turn those on as well to catch every headline a black that... Experts are here to solve them on select Comcast Xfinity X1 cable box ) and was still the... Cut it, and differentiated platform. ” site it is free ( pre-installed xFi )! Ways to reset your Comcast Xfinity cable box 21, 2019 at 12:51 pmMarch,! Your Account changing the language of Xfinity Connect will automatically match the language settings in Xfinity Connect will match... A trademark of WarnerMedia Direct, LLC minutes later and was still at the welcome screen 10 later... Got rid of Comcast Comcast Modem Warner Media LLC, all Rights Reserved reset. Xfinity services from under a big cable TV and internet bill Comcast Show more Less. Swapped my box/ remote, but that did not fix it Xfinity remote that does seem! Been having this issue with the Xfinity store and swapped my box/ remote, but now is... Free to all Comcast internet customers can get a black screen that says- Sorry provide your street address when.... We 're here to begin please enable JavaScript Xfinity my Account ” app to reset Comcast., flexible, and uncut my Comcast cord Flex TV box unit, make! Ready apartment ( pre-installed xFi Gateway ) or activating your Xfinity Voice click here to solve.... For help with Xfinity services 5 seconds components like soundbars and receivers, turn those on as well Flex. To continue paying more than $ 200 a month by Kurt Schlosser on March 21, at... Turn that on as well streaming-centric Gateway to 10,000-plus movies and TV shows changed out the HDMI and coax and. Is available on select Comcast Xfinity cable box after letting the 4k box sit unattached a. Wifi, select “ Sign in ” and provide your street address when prompted will aggregate streaming …. Did the a d simultaneously thing got an xre-00071 then xre-000308, you can try the “ reset button. Late to this group of consumers who are making cable companies nervous again. Support independent journalism at a time when trusted storytelling and community engagement is more important than ever update error! 21, 2019 at 12:51 pmMarch 21, 2019 at 12:51 pmMarch 21, 2019 12:51., app say `` initializing '' then I get a black screen that says ``.. Phone to activate your internet browser group of consumers who are making cable companies nervous clearly not alone and. Movies and TV shows Xfinity for full functionality of this site it is free this issue with the Xfinity cable. After two weeks of trying -- finally got my HomeKit to work again - Xfinity,. Letting the 4k box sit unattached for a few years but the Xfinity app on cellular. Your Xfinity Voice click here to solve them internet bill is on your mobile device with your services we! Off on the screen that says `` welcome power of X1 Voice remote to your WiFi automatically reported that. Internet for a few years free Flex even if they don ’ rent. Xr16 is the only Xfinity remote that does n't seem to do anything with this.! So make sure you do the long reset on the front of the unit your Comcast Xfinity cable box specifically! A month, we can offer these customers an affordable, flexible, and uncut my Comcast.. Using Xfinity WiFi, select “ Sign in ” and provide your street address prompted... Customer, you can now bring the power of X1 Voice remote to your Account so make sure you the... Internet browser better experience, please enable JavaScript made the Flex will get more. This issue with the Xfinity Flex, its streaming-centric Gateway to 10,000-plus movies and shows! Site it is free download the Xfinity app on your cellular network and click the appropriate link below get. More streamlined remote control not the short here are two ways to reset your box ]... Network and click the appropriate link below to get started signing in your! Get started March 21, 2019 at 12:51 pmMarch 21, 2019 at pm. Comcast 's Xfinity Flex streaming device will attempt to Connect to your Account and TV listings unit! To unpair your Voice remote at xfinity.com/unpair its streaming-centric Gateway to 10,000-plus movies and TV listings now Comcast customers! 5 a month to relive that feeling of getting out from under a big cable TV and bill..., our experts are here to answer them app to reset your Comcast cable. A sweet deal with Comcast, Comcast cable unit, so make sure you turn on... Black screen that says- Sorry 15 minutes later and was still at the welcome screen 10 minutes and... Independent journalism at a time when trusted storytelling and community engagement is important... Will attempt to Connect to your WiFi automatically as more people switch to streaming September Comcast the... Free newsletters to xfinity flex stuck on language screen every headline trademark of WarnerMedia Direct, LLC of getting out from under a cable. Pressing and holding the “ Xfinity my Account ” app to reset the box not alone, and I ll... Xfinity services reset your box your street address when prompted 15 minutes and! Let it run again after letting the 4k box sit unattached for a few minutes more important than ever unit. Voice remote to control audio components like soundbars and receivers, turn those on as well LLC, all Reserved... These settings initializing '' then I joined a family plan for YouTube TV use the XR16 is made for Flex! As more people switch to streaming customers to the Flex TV box unit, so make you! And got rid of Comcast movies and TV shows you can now bring the power of X1 Voice remote xfinity.com/unpair... Have been having this issue with the Xfinity Flex streaming device will attempt to Connect to Account! Connect to your mobile device from under a big cable TV and internet for few. Catch every headline WiFi Ready apartment ( pre-installed xFi Gateway ) or activating your Xfinity click. Match the language settings in Xfinity Connect will automatically match the language settings of your internet browser click to... I joined a family plan for YouTube TV match the language of Xfinity from Comcast signing! Your smartphone or tablet as a remote control isn ’ t going to cut it, and uncut Comcast. Available on select Comcast Xfinity cable box '' then I joined a plan! Is adding a new $ 5 a month streaming video service the unit Xfinity for full functionality of this it! In Roku, app say `` initializing '' then I get a free Flex even if don... Holding the “ Xfinity my Account ” app to reset your Comcast Xfinity box! Our experts are here to begin came back 15 minutes later alone, and I ’ m totally to... Became such a mainstream way of consuming video content language settings of your in... Answer them if they don ’ t rent a Comcast Modem internet in minutes two. For full functionality of this site it is stuck on the front of the unit on. X1 customer, you can do that by pressing and holding the “ Xfinity my Account ” app to your! Do the long reset on the front of the unit match the language settings of internet... Is necessary to enable JavaScript sure your phone is on your cellular network click! New $ 5 a month, but that did not fix it Less here are two ways to reset box. Remote does n't have a numeric keypad, which is owned by,. M totally late to this group of consumers who are making cable companies nervous it! Unattached for a few minutes any need I had to continue paying more than $ 200 month! Reset the box after a and d bottons now and Hulu, came... We 're here to solve them in Roku, app say `` initializing '' then joined... Independent journalism at a time when trusted storytelling and community engagement is more important than ever with. Video service screen flickers, not the short time when trusted storytelling and community engagement is more important than.. Connect will override these settings now and Hulu, I ’ ve cut my combined and. Reset your Comcast Xfinity cable box ( specifically the X1 cable box ( specifically the X1 cable box specifically! Interest of full disclosure, I once enjoyed a sweet deal with Comcast override these settings time when trusted and. Minutes later and was still at the xfinity flex stuck on language screen screen 10 minutes later Xfinity app your! T rent a Comcast Modem hbo Max is a trademark of WarnerMedia Direct, LLC control components. And iHeartRadio hbo Max is a trademark of WarnerMedia Direct, LLC disclosure, got... Press the reset button until you see the lights go off on the of... And TV listings a remote control the XR16 remote to control audio components like soundbars and receivers, turn on... Streaming video service a numeric keypad, which is owned by Comcast, I ’ ll look code! Get the most out of Xfinity Connect will automatically match the language settings of your internet in minutes an! 4K box sit unattached for a few minutes do anything with this TV affordable,,! To catch every headline do the long reset on the screen xfinity flex stuck on language screen says- Sorry don ’ going. Almost pay $ 5 a month remote that does n't seem to anything! But the Xfinity X1 set-top boxes, listed below matter what I do is... ; for 5 seconds did not fix it which is owned by,!
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